SHIPPING POLICY

Shipping Policy

Thank you for shopping with APEX. We are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping Policy below.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During high-demand periods or promotional sales, processing times may be slightly longer.

2. Shipping Time

We currently ship across India.

Estimated delivery times:  4–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation message or email with your tracking details, allowing you to monitor your shipment's progress.

5. Delivery Attempts

Our courier partners will make delivery attempts to the shipping address provided during checkout.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.

6. Incorrect Shipping Information

Please ensure your shipping address, phone number, and other delivery details are accurate before placing your order.

APEX is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong product, please contact us within 48 hours of delivery with your order number and clear photos or videos so we can resolve the issue promptly.

8. Shipping Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Government restrictions

  • High order volumes

We appreciate your patience and understanding in such situations.